Privacy Policy

Explore our premium 14K, 18K, and Platinum findings. With decades of family-operated excellence, we offer a wide variety, ensuring fast and reliable service for every jeweler’s jewelry supply needs.

Your privacy is important to Crown Findings. This privacy policy tells you what information we collect when you visit the CrownFindings.com Website, why it is collected, how it is used and with whom it is shared. This Privacy Policy also describes data security practices of Crown Findings, the choices you have regarding your personally identifiable information provided to us, and the security procedures we have to protect the misuse of your information. Please review this Privacy Policy frequently so that you are informed about any changes to it. By using our Website, you agree to this Privacy Policy.

  • Your Email Address
    When you contact us via email or via other direct means, we will use the information you gave us to respond to you. When you give us your email address, or send us email correspondence, we retain your email address so we can communicate with you and fulfill your order. We do not share, sell or rent our email lists to third parties for marketing purposes.

Registration

  • During the registration process on our Website, we keep the information provided by all of our customers, including your name, email address, your contact information (such as address and phone number), and financial information (such as credit card information and expiration date, JBT rating and the number associated with your Resale Certificate) as well as information about the products and services on our Website in which you are interested. We may ask you about yourself, but you are not required to provide us with your age if you prefer not to. The information collected is for billing purposes and to fill your order. If we have any questions about your order, we may use this information to contact you.

Security

  • The security of your personally identifiable information is important to us both online and offline. Crown Findings uses encryption technology to protect your sensitive information. Crown Findings uses Wordfence Security which provides an anti-virus, firewall and malware scan protection. Wordfence Security runs at the endpoint, namely the server, which is claimed to provide better protection than icloud alternatives.
  • When our registration/order form asks you to enter sensitive information such as a credit card number, that information is encrypted and is protected with the industry standard encryption software. While on a secure page, such as our order form, a lock icon will appear in the search bar on the top left corner of your web browser. When you are not on a secure page, no lock icon will appear.
  • When we collect sensitive information such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon located in the search bar on the top left corner of your web browser, or by looking for “https” at the beginning of the address of the web page.
  • In addition, the servers which store personally identifiable information are kept in a secure environment under restricted access.
  • All information of a sensitive nature is stored on computers and servers contained in a secure location. The information is accessed by employees only on a need to know basis in order to perform a specific task related to your inquiry or order, such as customer service or billing.
  • You are free to opt out of any future contact from us at any time by contacting us via the email address on our Website.

Data Collection

  • As with most websites, Crown Findings tracks and collects information throughout the site. The information collected includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and # of clicks to analyze trends, administer the site, track user’s movement in the aggregate. Please note that the information is not recorded at an individual customer level. The purpose of collecting this information is to better understand how visitors use our Website and to compile statistics about which products best serve their needs.

Cookies

  • A cookie is a piece of data stored on a site visitor’s hard drive containing information about the user. We use both session and persistent cookies. Usage of a cookie from our site is in no way linked to any personally identifiable information. We use “cookies” to help us track and target the interests of our users to improve and enhance the shopping experience on our Website. Cookies do not cause damage to your computer systems or files. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies.

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